Privacy Policy

1. Introduction

Shriyash Computers & IT Solutions Pvt. Ltd. ("SYCITS", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, protect and otherwise process information when you visit our website, communicate with us, use our services, or interact with our products and digital platforms.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with SYCITS, we may collect the following categories of information:

2.1 Information You Provide

• Name and contact details.
• Email address and telephone number.
• Company or organization information.
• Information submitted through contact forms, enquiry forms or other communication channels.
• Project requirements, service requests and business-related information.
• Any other information you voluntarily provide to us.

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type and operating system.
• Pages visited and interaction information.
• Date and time of access.
• Referring website or source.

3. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

• Responding to enquiries and requests.
• Providing and managing our services.
• Understanding project requirements.
• Communicating with clients and prospective clients.
• Providing technical support.
• Improving our website, products and services.
• Maintaining website and application security.
• Detecting, preventing and investigating fraudulent, abusive or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

4. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following grounds:

• Your consent.
• Performance of a contract or steps taken before entering into a contract.
• Our legitimate business interests.
• Compliance with legal or regulatory obligations.

5. Sharing of Information

SYCITS does not sell or rent personal information to third parties.

We may share information with trusted third parties where reasonably necessary to operate our business or provide services.

Such parties may include:

• Hosting and cloud infrastructure providers.
• Email and communication service providers.
• Analytics and website service providers.
• IT and security service providers.
• Professional advisors and consultants.
• Government authorities or law enforcement agencies where legally required.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance the user experience.

Cookies may be used for purposes such as:

• Remembering preferences.
• Understanding website traffic.
• Improving website performance.
• Maintaining security.

You can generally configure your browser to reject or delete cookies. However, disabling certain cookies may affect website functionality.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms or services.

These third-party websites operate under their own privacy policies and terms. SYCITS is not responsible for the privacy practices, content or security of websites operated by third parties.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

Depending on the nature of the information and service, security measures may include:

• Access controls and authentication.
• Encryption where appropriate.
• Secure hosting and infrastructure.
• Monitoring and logging.
• Regular security and maintenance practices.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide requested services.
• Maintain business and contractual records.
• Resolve disputes.
• Meet legal, accounting or regulatory requirements.
• Protect our legal rights and interests.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information where legally permissible.
• Withdrawing consent where processing is based on consent.
• Objecting to or requesting restriction of certain processing activities where applicable.

Requests may be subject to verification and applicable legal limitations.

11. Children's Privacy

Our website and business services are generally intended for businesses, organizations and individuals capable of entering into legally binding arrangements.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. International Data Transfers

Depending on the services and infrastructure used by SYCITS or our service providers, personal information may be processed or stored in locations outside your country or region.

Where required by applicable law, we will take reasonable measures to ensure that appropriate safeguards are applied to such transfers.

13. Business Transactions

In the event of a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, personal information may be transferred as part of the relevant business assets, subject to applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When we make changes, we will update the "Last Updated" date displayed at the top of this page.

We encourage you to periodically review this page to remain informed about how we handle personal information.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way SYCITS handles personal information, please contact us.